Understanding the FNB eWallet
FNB offers a money transfer service which you can use to Send Money using FNB eWallet to send money to anyone in South Africa.
This is a powerful digital platform rendered to FNB customers as an option to send money anywhere in South African to anyone with a valid cell phone number.
The eWallet send money services allows you to withdraw cash from any First National Bank ATM using the pin sent to you.
As a matter of clarity, this service can only be rendered within South Africa, which means, you can not withdraw funds outside the country.
Send Money Using FNB eWallet
The FNB customer can login with their bank registered mobile to access FNB eWallet service using the SSID or FNB banking app.
Login to your bank account using your FNB customer selected pin on mobile.
To send money using eWallet, select the send money option from your menu using.
Insert the amount that you would like to send money using FNB ewallet.
Continue to the next step and you will be asked to confirm the eWallet transaction to send money.
At the last step of the process, you will be asked if you want to send the ATM pin to the recipient.
Remember when you send money using eWallet, there is no fnb eWallet reversal option, thus, before you confirm transaction you need to be certain.
As an eWallet recipient, you will receive a text message containing the 4-digits ATM pin to withdraw funds at an FNB ATM.
The pin that you receive to withdraw funds will expire in 4 hours from the time you receive it on your mobile.
It is important that if you don’t have airtime, get to the nearest FNB ATM to withdraw the funds before the eWallet pin expires.
If for any circumstances you are not able to use the pin within four hours, you can resend the ATM Pin to your mobile number.
Expired eWallet Pin – Resend FNB eWallet Pin
Because people often ask, does eWallet expire?
If your FNB eWallet pin has expired, you can simply dial *130*277# on the phone or number that the eWallet cash was intended.
Using your mobile device, on the menu that appears, select an option to Get FNB ATM pin.
Your will receive a new pin reset eWallet pin that you also need to use before four hours.
How to withdraw eWallet funds
You do not need an FNB card to withdraw eWallet funds, all you need is a cell phone number and pin for the cell number used for funds transfer.
At times, you may get confused when you get to the ATM and find Ads on the ATM screen.
That is because we are used to just inserting the ATM card and immediately start interacting with the ATM to do our usual transactions.
For you as an eWallet recipient, push any button on the ATM to see all options.
As you land on the screen, you will need to select an option to Cardless Services and follow the eWallet cash withdrawal steps.
Benefits of Using FNB eWallet Service
Benefits of using FNB eWallet service to send money is that, if you have money sent to you, you can keep the funds in your mobile number for as long as you need.
If you don’t withdraw all the funds sent to you, you will not forfeit them in any case, you can always renew pin and remove what’s left.
The process to send and receive the ewallet transaction is easy, simple and quick.
Any FNB customer can use this service to send money to anyone that is or is not an FNB customer.
The service supports all major mobile South African network providers.
If you would like to get more information on how to use FNB eWallet and how to send money using FNB eWallet you can visit the FNB website www.fnb.co.za and navigate to the eWallet section.